Partially Unavailable

The Duck ID account system is currently experiencing a partial outage:

  • Any student/employee who had their student/employee record in Banner first activated on 3/31 (and forward) is unable to claim their new account.
  • Any existing account that had other Banner data change, such as a legal name change or additional job information added, will not see this reflected on their Duck ID account yet.

Information Services staff have escalated this issue to our Duck ID system vendor. As of 5pm, the vendor had found the cause of the issue, but resolution is still pending. Next expected update will be Thursday, April 3 by noon.

Partially Unavailable

The Duck ID account system is currently experiencing a partial outage:

  • Any student/employee who had their student/employee record in Banner first activated on 3/31 (and forward) is unable to claim their new account.
  • Any existing account that had other Banner data change, such as a legal name change or additional job information added, will not see this reflected on their Duck ID account yet.

Information Services staff have escalated this issue to our Duck ID system vendor.

Available
Partially Unavailable

UO Cloud Virtual Machine partial outage: Information Services staff are currently evaluating a partial outage impacting approx. 75 VMs. Communication to impacted customers will be happening as soon as scope and remediation plan is fully understood.

Available
Slow

The slow internet/network connectivity reported earlier today (Saturday, March 22) has been resolved.

Slow

These locations may be experiencing slow internet/network connectivity:

  • Allen Hall Data Center
  • Bean
  • Carson
  • Condon
  • Hamilton
  • Library
  • Lillis-Chiles
  • Riley
  • Straub
  • Streisinger
  • Unthank

Information Services staff are investigating.

Available
Partially Unavailable

Some services using Shibboleth for single sign-on are currently unavailable. Impacted sites present this error message instead of a successful login: "The application you have accessed is not registered for use with this service." Staff are working to restore service.

Partially Unavailable

Many services using Shibboleth for single sign-on are currently unavailable. Impacted sites present this error message instead of a successful login: "The application you have accessed is not registered for use with this service." Staff are working to restore service.